Ba99bet Privacy Policy — We Are Committed to Protecting Your Data

Ba99bet (https://ba99bet.app) is a trusted online betting platform in Bangladesh. We believe protecting your privacy is not just a legal obligation — it is our ethical responsibility. This privacy policy has been written in clear, simple language with Bangladesh users in mind.

By registering, logging in, or using any of our services on ba99bet, you are considered to have read and accepted this privacy policy. This policy explains what data we collect, why we collect it, how we keep it secure, and what rights you have.

Ba99bet may update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, a notice will be sent to your registered email or posted on the site. We recommend checking this page periodically.

Ba99bet only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We do not collect excessive or unnecessary data.

The information above is either provided directly by you (at registration) or collected automatically (browsing data, cookies). ba99bet never collects sensitive information without your consent.

Ba99bet uses your information for specific, limited purposes. We never sell your data to third parties for commercial use. The full list of reasons we use your data is detailed below:

• Account Management: Your information is used to create, verify, and secure your account. Device data helps protect your login and detect unauthorized access.
• Transaction Processing: Financial information is required to process deposits and withdrawals accurately. It is also used to help prevent money laundering.
• Customer Support: Your contact information is used to communicate with you, resolve issues, and provide support.
• Promotional Information: If you keep marketing notifications enabled, you'll be informed about new offers and bonuses. You can turn this off at any time.
• Legal Compliance: Data is retained and processed as required to comply with applicable laws and regulatory obligations.
• Platform Development: Anonymous statistics are used to analyze user experience and improve service quality.

Ba99bet does not retain your data longer than necessary. Each type of data has a defined retention period, determined by legal requirements and the nature of the service.

• Account Information: For the full duration your account is active. After account closure, retained for a minimum of 5 years for legal purposes.
• Financial Transaction Records: Minimum 7 years — mandatory under financial law.
• Communication Logs: Support chat and email records are retained for up to 2 years.
• Device & Log Data: Automatically deleted after a maximum of 1 year.
• KYC Documents: Stored securely for up to 5 years after account closure.

After the retention period, your data is securely deleted or anonymized so that you can no longer be identified. If you'd like your data removed sooner, you can submit a request to our support team — though data retained for legal reasons may not be eligible for deletion.

Ba99bet does not sell or share your data with any third parties. However, disclosure may occur in limited circumstances:

• Payment Providers: Necessary financial information is shared with bKash, Nagad, and Rocket to process transactions. These third parties handle your data in accordance with their own privacy policies.
• Technology Service Providers: Limited data is shared with trusted technology partners for server hosting, cybersecurity, and analytics services. They are contractually bound to maintain the confidentiality of your information.
• Legal Obligations: We may be required to disclose information in response to a court order, a lawful request from an investigating authority, or other legal obligations.
• Fraud Prevention: Information may be disclosed to relevant authorities if money laundering or fraud is suspected.

Ba99bet uses cookies on its website to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

You can disable or delete cookies at any time through your browser settings. However, turning off essential cookies may cause certain features of the site to not function properly. ba99bet does not use any third-party advertising tracking cookies.

You have full control over your personal data on ba99bet. Your key rights are outlined below:

To exercise any of your rights support@ba99bet.appto email us. We aim to respond within 30 days.

Ba99bet uses industry-standard security technology to protect your data. Our multi-layered security framework safeguards your information against unauthorized access.

• 256-bit SSL Encryption: Every connection to the site is encrypted — you can confirm this by the padlock icon in your browser's address bar.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account. Keeping this enabled makes your account significantly more secure.
• Regular Security Audits: Regular system audits are conducted by independent third-party experts.
• Firewall & DDoS Protection: Advanced security measures are active at the server level.
• Data Backup: Your data is backed up regularly to prevent data loss in the event of a technical issue.

If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. ba99bet's dedicated privacy team will review your request promptly and carefully.

• Email: support@ba99bet.app
• Response Time: Within 48 business hours
• Privacy-related requests: Processed within 30 days

If you believe your data privacy has been violated and ba99bet has not provided a satisfactory resolution, you have the right to file a complaint with the relevant regulatory authority.